Everything you need to know about Loopin.

Loopin is a people performance platform that helps organisations understand what their people need and take action.

It combines employee listening, real-time insight and digital coaching to help leaders make better decisions, managers feel better equipped and teams perform at their best.

Loopin uses simple, customisable check-ins to understand how people are doing, what is working and where they need more support.

Instead of collecting feedback and leaving it in a report, Loopin turns it into clear themes, priorities and practical actions for leaders and managers.

Loopin is for organisations that want to better understand and support their people.

It can be used across a whole organisation or with specific teams and groups, whether you're improving employee engagement, developing managers, supporting wellbeing or helping people through change.

Loopin helps managers understand what their teams need and, importantly, what they can do about it.

Managers can receive practical insights, prompts and coaching to help with everyday challenges such as giving feedback, having difficult conversations, supporting wellbeing, building confidence and developing their teams.

Yes. Loopin can provide on-demand digital coaching for employees and managers.

People can get personalised support with everyday workplace challenges, from building confidence or preparing for a difficult conversation to managing pressure or working towards a development goal.

Digital coaching is designed to support everyday wellbeing and development. It isn't a replacement for professional mental health or emergency support.

We use AI to help turn insight into useful, practical support.

Depending on the Loopin solution you use, AI can help identify themes, suggest actions and provide personalised digital coaching.

We use privacy controls, safeguards and guardrails around our AI, and we don't use it to make solely automated employment decisions about people.

It can be.

Loopin can be configured to collect feedback anonymously and use reporting thresholds to protect individual employees. Where anonymity is enabled, managers and leaders see aggregated insights rather than unrestricted access to individual responses.

We'll agree the right approach with you when we set up Loopin.

This depends on how Loopin is configured for your organisation.

We use role-based access controls so people only see the information appropriate to their role. Where feedback is anonymous, managers and leaders see aggregated insights rather than individual responses.

Protecting confidentiality is an important part of how Loopin is designed.

Yes. Protecting employee and customer data is a core part of how we operate Loopin.

We use measures including encryption, secure cloud infrastructure, authentication, access controls, monitoring and vulnerability management.

We process personal data in line with applicable data protection requirements. You can find more information in our Privacy Policy.

Yes. Loopin can work alongside your existing workplace technology, with support for Single Sign-On, APIs and integrations with communication and collaboration tools.

We'll work with you to understand what's needed as part of implementation.

No. That's really the point.

Loopin doesn't just help you ask questions. It helps you understand what's happening, what matters most and what to do next.

That means employee feedback can lead to practical action rather than becoming another report that sits on a shelf.

Loopin is built specifically for organisations and their people.

Rather than being a general-purpose AI assistant, it brings together structured employee listening, organisational insight and digital coaching. It can also be tailored around your organisation's priorities, structure and resources.

AI is part of Loopin, but it isn't the whole product.

No. Loopin is there to make people better supported, not replace human relationships.

It gives employees and managers accessible support when they need it and helps HR and leadership teams understand where attention or action may be needed.

Loopin can also be combined with training, facilitated sessions or live coaching where organisations want a blended approach.

Yes. Loopin can help organisations understand how people are experiencing change as it happens.

It can highlight emerging concerns, areas of uncertainty and where additional support may be needed, while giving managers practical help to support their teams through change.

Ultimately, Loopin helps organisations listen better and act sooner.

It can help you build more confident managers, spot emerging issues earlier, understand what matters to your people and focus action where it will have the greatest impact.

And importantly, employees can see that sharing their voice leads to something.

Start with a conversation.

We'll understand what you're trying to achieve, who you want to support and what success looks like. From there, we'll recommend the right approach and show you how Loopin could work in your organisation.